Get in Touch With Us
Got a question about one of the poker apps we review, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the best way to reach the US Poker team and what you can expect once you do.
How to Get in Touch
Email is the most reliable route to our editorial team. Send your message to [email protected] and a real person will read it — we don't rely on automated responses to close out enquiries. We aim to reply within two business days, though it can run a little longer during busy stretches around major promotions or launches in the industry.
A quick summary of what your message is about at the top helps us route it to the right person faster, whether that's a factual query, a correction, or something else entirely.
What We Can Help With
- Questions about our reviews — If anything about how we rank sites like Coinpoker, Bovada, or Ignition isn't clear, ask us directly.
- Corrections — Bonus terms, deposit methods, and licensing details change. If you spot something that looks out of date, we want to know so we can verify and correct it.
- Content suggestions — If there's a poker site, payment method, or format (like fast-fold games or Spin & Gos) you'd like us to cover in more depth, tell us.
- Partnership or editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can also call the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.
Why We're Independent — Our Commercial Disclosure
US Poker may earn a commission when readers sign up with a poker site through links on this site. That relationship never decides our rankings — the order in which sites appear reflects our own editorial assessment, not who pays us. If you have questions about how a specific ranking was reached, our contact address above is the right place to ask.
How We Review and Rank Poker Sites
Our write-ups and comparison tables are built from publicly available information: stated bonus terms, licensing and regulatory status, deposit and withdrawal methods, game variety, and mobile app functionality. We do not test with real deposits, and we don't present editorial ratings as customer reviews. If you believe we've gotten a detail wrong about a specific operator's terms, licensing, or payment options, an email flagging the exact page helps us fix it quickly. For related reading, our page on non-GamStop casinos covers a different corner of the market if that's closer to what you're looking for.
Eligibility and Responsible Play
Real money poker is regulated on a state-by-state basis in the US, with no federal framework covering online play nationwide. Most regulated states set the minimum age at 21, though a few permit play from 18 — always confirm the rule that applies in your state before signing up anywhere. Poker involves real financial risk regardless of skill level, and no site or bonus we cover changes that. If contacting us is part of a broader concern about your own or someone else's gambling, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support, and many regulated states also run their own self-exclusion programs worth looking into directly.
Before You Write In
A few things that help us help you faster:
- Name the specific poker site or page your question relates to.
- Include a link or screenshot if you're flagging outdated information.
- Let us know if you're writing about a promotional offer's terms — bonus conditions can change on the operator's side, and we'll verify before updating anything.
We read every message that comes in, and we'd rather hear from you than have inaccurate information sit on the site. Thank you for taking the time to reach out.